The centre has an open-door policy, meaning that family members and visitors may visit and interact with the children and staff during operational hours. In addition to providing this opportunity for interactions, special activities are planned throughout the year for families to participate in so that they may be able to socialize with one another, form bonds, and build a community of support.
General community members also play an important part of the centre's success as interactions with them help the children develop additional social skills and aid in developing a sense of helping others. To make the children aware of the community surrounding them, activities are planned that enable them the chance to interact with businesses and services within Northgate Centre and the surrounding area such as shopping for supplies, touring businesses, and having the opportunity to Trick or Treat around the mall on Halloween.
Visits have also occurred in the past to nearby Capital Care Dickinsfield where the children socialized and interacted with the elderly residents there.
Additional community related activities that the children have participated in include picking up garbage around Northgate’s exterior to help the environment and organizing and participating in various donation drives to help benefit the less fortunate.
During the school year, partnerships are developed with the schools the children attend so that communication can occur without difficulty and assistance provided when necessary.